Terms of Sales
AMULET-THAILAND.COM is a specialized online store selling amulets from Thailand, talismans and lucky figurines.
Manager: Sylvie DEMORY
SIRET number 8030548.00019
RCS Boulogne-sur-Mer
VAT number: FR01803054816
Headquarters: 46 rue du Moulin
62610 NIELLES-LES-ARDRES
FRANCE
Tel: 09 62 14 69 09 or 06 76 95 36 33
Email: contact@amulet-thailand.com
Article 1: Preamble
AMULET-THAILAND.COM online sales website located at the following address:
www.amulet-thailand.com
Amulet-thailand.com is managed by SARL SCEPI-DEMORY with the trade name "Peterandclo"
Through this site, SARL SCEPI-DEMORY offers for sale various products which Internet users, natural or legal persons, can acquire in particular through a secure online payment procedure implemented and managed by the banking establishments whose services it has added.
SARL SCEPI-DEMORY (Peterandclo) uses service providers to enable the delivery of products ordered by the consumer via the aforementioned site, and this according to the terms and deadlines indicated on the site at the time of the order.
The site www.amulet-thailand.com is produced in French and English, as well as all the steps, electronic or not, necessary for the validation of his order by the consumer. The sales contracts concluded between the company PETERANDCLO and the consumer are therefore in French.
The email address of the company PETERANDCLO is as follows: contact@amulet-thailand.com or peterandclo@live.fr
Article 2: Application
These general conditions apply to all sales of products presented on the site www.amulet-thailand.com.
Any order placed with www.amulet-thailand.com therefore entails unreserved acceptance of these conditions.
Only the purchaser can take advantage of the present, and in particular the provisions relating to the guarantee.
These general conditions may be modified at any time and without notice by PETERANDCLO, the modifications then being applicable only to orders made after their date of implementation.
These general conditions of sale are permanently accessible via the website www.amulet-thailand.com in computer formats allowing them to be printed and/or downloaded, so that the consumer can proceed to their reproduction or saving.
Section 3: Products
3.1: Price - Shipping costs
The prices are displayed in euros all taxes included, and excluding participation in shipping costs.
They are subject to French value added tax (except in the cases provided for in article 262 ter I of the CGI and/or intended for certain consumers due to their geographical location), and any change in the legal rate of this tax will be reflected in the price of the products presented on the site www.amulet-thailand.com on the date stipulated by the applicable legislative or regulatory text.
The prices are given only as an indication because of the constant evolution of the tariffs of the suppliers of www.amulet-thailand.com. Prices are subject to change at any time, in particular due to variations in supplier prices, an introductory offer, promotions or sales.
Participation in shipping costs varies according to the carrier selected by the consumer when ordering and its amount is indicated before the validation of the order.
Participation in shipping costs may be fully or partially covered by www.amulet-thailand.com on an ad hoc basis.
Participation in shipping costs may be fully or partially covered by www.amulet-thailand.com on an ad hoc basis.
3.2: Availability
The products offered by www.amulet-thailand.com are only offered within the limits of available stocks.
The availability times mentioned in the description of the products are indicative and depend in particular on the own times of the suppliers and/or manufacturers.
Under these conditions, the permanent unavailability or the possible postponement of these periods of availability cannot in any case engage the responsibility of www.amulet-thailand.com, nor can it open any right to compensation or damages and consumer interests.
In case of temporary unavailability of a product, www.amulet-thailand.com will inform the consumer of the new deadlines applied by the suppliers and/or manufacturers of the product concerned as soon as possible.
If this unavailability is prolonged excessively, www.amulet-thailand.com will do its best to offer the consumer an equivalent product or, failing that, will cancel the order and reimburse the consumer.
3.3: Compliance
The products offered for sale by www.amulet-thailand.com comply with the standards applicable in France.
Items such as, in particular, photographs, texts, graphics as well as all the information and characteristics illustrating and/or accompanying the products are not contractual.
Consequently, www.amulet-thailand.com can not incur the slightest responsibility in the event of error or omission of any of these elements or in the event of modification of the said elements by the suppliers and/or manufacturers.
3.3: Compliance
Article 4: Conclusion of the contract
In all cases, the sales contract is deemed concluded only at the time of the debit of the consumer's account for payment cards, of the date of receipt of the transfer in the case of bank transfer, and at that of collection check for check payments.
4.1: Order
The products offered for sale are presented on the site www.amulet-thailand.com and accompanied by a description.
The consumer wishing to buy one of these products can click on its graphic representation.
This product is added to his shopping cart already containing, where appropriate, other items which the consumer wishes to purchase and previously placed by himself in his shopping cart.
When the consumer intends to finalize his order, he can click on the "buy" button which appears under his shopping basket.
He is then directed to a page offering a summary of all the articles to be included in his next order, and he has at this stage the possibility of deleting some of the articles which appeared in the shopping basket and consequently in the summary.
He also has the possibility of canceling the procedure, and of returning to his shopping cart without the order being validated.
If the summary containing the prices of the products and the delivery costs as announced elsewhere on the site www.amulet-thailand.com suits him, the consumer can enter his delivery and billing details then click on the logo of the banking institution of his choice in order to be directed to the secure server of said banking institution in order to proceed with the payment in a secure manner.
The consumer's bank details are therefore at no time in the possession of www.amulet-thailand.com; their conservation and the maintenance of their integrity are therefore the responsibility of the banking institution.
Once the payment has been validated by the consumer on the secure server of the banking establishment, he has the option of returning to the site www.amulet-thailand.com or not.
Once the payment has been validated, www.amulet-thailand.com sends the consumer a summary of his order by e-mail including in particular the details of the items ordered, the total price including tax (except for the cases provided for in article 262 ter I of the CGI) including the amount of the delivery costs, and the delivery times envisaged.
4.2: Payment
The consumer expressly declares that he has all the necessary authorizations for the purposes of using the method of payment he has chosen during the validation of his order.
He also undertakes to ensure his solvency before any order, fault for www.amulet-thailand.com to be able to proceed with the delivery of the ordered products.
www.amulet-thailand.com also maintains the possibility of suspending or canceling any order or delivery in the event of refusal to issue payment authorization by the financial organizations questioned according to the method of payment chosen by the consumer.
Likewise, it reserves the right to refuse to take into account an order or to make a delivery from a consumer with whom a dispute relating in particular to the payment of a previous order remains.
The consumer is also advised that www.amulet-thailand.com may analyze and/or verify orders placed in order to fight against fraud, and in this context reserves the right to ask the consumer any supporting documents that it deems useful.
At the end of this procedure, it reserves the right to suspend or cancel any order or delivery, even in the event of authorization of payment issued by the financial organizations concerned, in cases where this analysis and/or these verifications would give to think that the said order is placed in fraud of the rights of a third party.
Furthermore, it cannot bear any liability in the event of embezzlement or fraudulent use of any means of payment that would not have been detected by this analysis and/or verification procedure.
Article 5: Delivery
IMPORTANT
Recommendations to follow when delivering your package
Open the package and check the product before signing the delivery note (paper or electronic).
Do not be intimidated by the delivery person, refuse the package if he does not give you the opportunity to check it.
Refuse any damaged product and note on the delivery note "REFUSAL FOR DAMAGE".
/!\ The words "subject to unpacking" or "packaging in good condition" are not valid in the event of a dispute.
Refuse any product that does not comply with your order.
No complaint will be accepted in the event of non-compliance with these recommendations.
We thank you for your confidence and we remain at your disposal by email or by telephone on +339 62 14 69 09 (non-surcharged call) from Monday to Saturday from 10 a.m. to 5 p.m.
Of course, these are extremely rare cases but we prefer to consider them from the start in order to avoid any misunderstanding.
DELIVERY TIME :
Metropolitan France, Monaco:
UPS/DHL /CHRONOPOST: D + 1 (excluding weekends and public holidays)
Sending by post: D+3 (excluding weekends)
Mondial Relay point: D+ 8 to 15 days
EUROPE:
UPS/DHL/CHRONOPOST: D + 1 (excluding weekends)
International shipping with insurance: D+4
Mondial Relay point: D+ 8 to 20 days
REST OF THE WORLD / DOM TOM:
International shipping with insurance: D+4 to 21 days depending on the country of destination
5.1: Information
The products are delivered to the delivery address provided by the consumer when ordering online or offline.
In the event that the delivery address is different from the billing address, the consumer should provide these two separate addresses in the order form.
It is also up to the consumer to provide all information relevant to the delivery when ordering in order to allow the carriers to proceed with the delivery.
In case of erroneous or incomplete information having made it impossible for the carrier to make the delivery, a second delivery will be made after the return by the carrier of the goods to www.amulet-thailand.com, this subject to the prior payment the amount of new shipping costs from the consumer.
5.2: Delivery - absence
The products ordered are only delivered to their recipient against signature unless otherwise requested by the consumer.
The consumer must carry out an examination of the physical state of the package delivered by the carrier as well as an examination of its contents, and this in the presence of the deliverer.
Any anomaly noted in one or other of these titles must imperatively be the subject of handwritten reservations entered on the carrier's delivery note; these reservations must be explained, detailed, dated and signed by the consumer in order to avoid any dispute.
No claim can be registered in the absence of reservations made upon delivery.
In the event of absence, and according to the carrier selected by the consumer when ordering, the latter leaves a transit advice note in the consumer's mailbox inviting him to collect the products at a given address or to contact him for agree on an appointment for the purpose of making a new delivery.
In the event of refusal of delivery by the consumer, he will be reimbursed the amount of his order less the shipping costs incurred by the delivery and less processing costs of an amount of 0.5 to 1.5 euros including tax depending on the package.
5.3: Delay - Loss
Each carrier agrees on delivery times and is therefore solely responsible for observing them.
In the event of non-compliance with these deadlines, the consumer should first contact the carrier concerned in order to verify that the products ordered are not subject to a pending procedure.
In case of significant delay or difficulty in locating the products ordered, the consumer can contact www.amulet-thailand.com which will open an investigation in an attempt to locate the package possibly misplaced by the carrier.
The consumer must send an e-mail to the address contact@amulet-thailand.com and provide all the useful information likely to enable him to try to locate the products ordered through the carrier and in particular the order form.
In such a case, www.amulet-thailand.com is dependent on the deadlines imposed by the carriers concerning the declaration of loss and the reimbursement of the shipment.
These times may vary depending on the carrier. No reimbursement of the consumer can therefore take place before the carrier has declared lost, at the end of its investigation, the products ordered.
As soon as the declaration of loss made by the carrier, www.amulet-thailand.com will reimburse the consumer.
5.4 DELIVERY IN COMMUNITY EUROPE
The items you order on the website are subject to VAT in your country of destination. You do not have to pay taxes upon receipt of your package.
5.5 DELIVERY OUTSIDE COMMUNITY EUROPE and DOM/TOM
The prices displayed on the site are exclusive of tax depending on the country of delivery.
Also, you benefit from the tax refund on our products and our transport services.
The invoice will be established without VAT and you will have to pay the duties and taxes at the entrance of your country and make sure beforehand that the products ordered are authorized for import into your country or the place of destination.
5.6 Customs Duties
Any order validated on the site and delivered outside France may be subject to any taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the responsibility of the customer and are his responsibility. SCEPI-DEMORY is not required to check and inform its customers of applicable customs duties and taxes. To know them, it is up to the consumer to inquire with the competent authorities of his country. In the event of the recipient's refusal to pay customs duties or taxes, any sums requested from the SCEPI-DEMORY company to recover the package will be deducted from the reimbursement made to the customer.
Article 6: Withdrawal period
The consumer has a withdrawal period allowing him to cancel his purchase within 14 days of delivery, pursuant to the provisions of Articles L 121-16 and following of the Consumer Code.
He must imperatively announce beforehand his intention to return the parcel within the framework of the exercise of his right of withdrawal to the e-mail address
contact@amulet-thailand.com
Subject to compliance with the above provisions, www.amulet-thailand.com will refund If you return the package to us without followed by colissimo, we decline all responsibility in the event that the package does not reach us.
If products ordered for the amount shown on the order form, excluding postage, within 15 days of receipt of the products. No refund can take place if the products are not in their original packaging, which must be perfectly intact.
6.1 Rights of Withdrawal
Products delivered in France (except those excluded by law such as personalized, perishable, downloadable products, etc.) may be reimbursed following a request for withdrawal.
To qualify for reimbursement, the products must be complete, intact and returned in their original packaging.
The buyer has a period of 14 days from receipt of his order to return the items.
Return costs are the responsibility of the customer.
SARL SCEPI-DEMORY undertakes to reimburse buyers who wish to exercise their right of withdrawal within a maximum period of 14 days upon receipt of the returned items.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
WITHDRAWAL FORM to be completed and sent by email to the address or by post to the address below.
SARL SCEPI-DEMORY 46 rue du Moulin 62610 Nielles les Ardres
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Buyer: (to be completed) Name: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
First name : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ City postal code: _ _ _ _ _ _ _ _ _ _ _
Such : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
E-mail : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Madam, Sir, On _ _ _ _ _ _ , I placed the order N° _ _ _ _ _ _ on your site for the following product(s):
================================================ ========================================== | Designation | References | Quantity | Unit Price | Total Price | ================================================ ========================================== | | | | | | ================================================ ========================================== | | | | | | ================================================ ========================================== | | | | | | ================================================ =========================================== _________________________________________________________________________________________________________________________
In accordance with article L121-20 of the consumer code, the 14-day period not having expired, please cancel my order and return the sums paid to me. Date and signature :
_ _ _ _ _ _ _ _ _
Article 7: Returns
Any return can only be made after obtaining a return number at contact@amulet-thailand.com and after explaining the reasons for the return.
The return number thus obtained is only valid for eight clear days.
Only returns of products whose original packaging has not been opened and is perfectly intact are accepted.
The risks of transport are entirely the responsibility of the sender, and it is therefore up to him to carry out all due diligence as to the security of the routing, in particular by insuring its dispatch.
The return costs are entirely the responsibility of the sender, except in the case where the return is motivated by an error by www.amulet-thailand.com in the preparation of the order.
Any return that has not been previously reported to www.amulet-thailand.com, that does not include a return number, that is not properly packaged, concerning a product whose packaging has been opened or which after examination does not would not prove to be defective, cannot be accepted. It will then be up to the sender to recover his package at his own expense.
If the latter wishes that one or more articles falling within one or more of the preceding scenarios be returned to him, it will be up to him to pay the sums necessary for this reshipment beforehand.
Repackaging costs may be deducted from any reimbursement sent to the consumer in the event that the returned goods have been accepted by www.amulet-thailand.com despite minor deterioration of the packaging of the goods (plastic film for example).
When the customer has benefited from a so-called free shipping, a lump sum of 10 euros will be deducted for processing costs.
7.1 Return by post:
The customer must make a return for reimbursement by La Poste. For this, it should be ensured that the returned items are:
- in their original packaging,
- in perfect condition for resale and that they have never been worn
- that they are accompanied by the return form published from the customer's account on the site or delivered by our service
In order to obtain a refund, the corresponding returned item must then arrive within 14 days of receipt, at the following address:
SCEPI DEMORY
46 rue du Moulin
62610 Nielles-lès-Ardres
In the event of a partial return of an order, the initial delivery costs are only reimbursed up to the quantities returned according to the references.
Any risk related to the return of the product is the responsibility of the customer. Any risk of loss or damage to the goods is transferred to the consumer when the latter or a third party designated by him, and other than the carrier proposed by the professional, takes physical possession of these goods (Art. L138-1 of the Code consumption).
Compliance with the procedure and deadlines indicated above is essential for the proper processing of the return. In the event of non-compliance, the customer will not be able to formulate any complaint concerning the return made.
7.2 Refund:
Upon receipt of the products by us, checked and accepted, the refund at the price invoiced when ordering the items concerned by the return will be made at the latest within fourteen (14) days of receipt by us. Reimbursement of postage for the initial shipment will be made on the basis of the price of the most economical standard transport offer. In the event of a partial return of an order, the initial delivery costs are reimbursed in proportion to the quantities actually returned.
Example: If during the initial order, the standard shipping costs are free but you choose a more expensive formula, such as UPS, Chronopost or DHL, you will only be on the basis of the cheapest delivery.
Article 8: Warranties
The products are guaranteed by their manufacturers for the duration and according to the methods indicated on the description of the products appearing on the site www.amulet-thailand.com and/or on the guarantee form possibly attached to the products upon delivery.
In the event of a defective product, the consumer must return it according to the conditions set out in article 7 of these general conditions.
No return will be possible beyond the warranty period offered by the manufacturer on the products concerned.
The costs and risks associated with the return of the defective product are the responsibility of the consumer unless the return takes place within 30 days of the date of the order.
SCEPI-DEMORY cannot commit to any processing time for the return of defective products insofar as the after-sales service operations are carried out by the manufacturer of the products concerned.
The warranty for defective products is subject to full payment of their price by the consumer.
Malfunctions caused by improper use of the product or by an external cause (such as in particular an electrical surge) cannot give rise to a guarantee.
The provisions of this article cannot deprive the consumer of the legal guarantee described in article L 211-1 of the Consumer Code.
Article L217-4 of the Consumer Code
“The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. »
Article L217-5 of the Consumer Code
“The property is in accordance with the contract:
1° If it is specific to the use usually expected of a similar item and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted. »
Article L217-12 of the Consumer Code
“The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. »
Article 1641 of the Civil Code.
"The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or I would have paid a lesser price for them, if he had known them. »
Article 1648 paragraph 1 of the Civil Code
“The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. »
Article L217-16 of the Consumer Code.
"When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, for a restoration covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the request for intervention by the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention. »
Article 9: Retention of title
The transfer of ownership of the products delivered to the consumer occurs only after full payment of their price and its accessories by him.
During the period running until full payment of the price and its accessories, the risks of loss, theft or destruction are the responsibility of the consumer.
Article 10: Personal data
Declaration of the site to the National Commission for Computing and Liberties (CNIL) under number 1986065
In accordance with the law of January 6, 1978 amended by the law of August 6, 2004, Internet users have the right to access and rectify personal data concerning them.
These data are only provided for the purpose of delivering the products ordered through the site, by fax, telephone or post.
They are mandatory for the processing of their order and any checks carried out to fight against fraud.
If optional data were to be collected, the consumer will be informed of this optional nature.
The consumer is advised that refusal to provide mandatory data results in the impossibility of delivering the products he wishes to order.
It is also advised that as part of the verification operations of the information provided when ordering, the data may be transmitted to third parties for the sole purpose of verification.
The consumer has the possibility of opposing the possible transfer to a third party of personal data concerning him, except for the third parties responsible for verifying the mandatory data provided during the order, it being specified that this opposition may result in the impossibility of process his order.
The creation of a customer account on www.amulet-thailand.com entails the customer's acceptance of occasionally receiving promotional offers from PETERANDCLO only, it being specified that each shipment will contain an unsubscribe link allowing him at any time not to no longer receive these promotional offers.
Information relating to the installation of "cookies" intended to allow and/or facilitate the placing of orders online is available on the site www.amulet-thailand.com.
All requests for clarification concerning the personal data and/or the purpose of the processing implemented, as well as the exercise of the rights of access, rectification and opposition will be made by e-mail to the address contact@amulet- thailand.com.
The data controller is Mrs Sylvie DEMORY
Article 11: Nullity - Tolerance
In the event that one or more of the stipulations of these general conditions are held to be invalid or declared as such pursuant to a law, a regulation or following a decision of a competent court which has become final , the other stipulations will retain all their force or scope.
The fact for www.amulet-thailand.com or the consumer not to take advantage of a breach of one of the obligations arising from these general conditions or to tolerate a situation does not have the effect of granting the other part of the acquired rights.
Such tolerance can in no way be interpreted as a waiver to assert the rights in question.
Article 12: Force majeure - Applicable law
Les obligations réciproques résultant des présentes conditions générales sont susceptibles d'être suspendues en cas de survenance d'un cas fortuit ou de force majeure.
Seront notamment considérés comme tels ceux habituellement retenus par la jurisprudence des Cours et tribunaux français.
Les présentes conditions générales sont soumises à la loi française en ce qui concerne les règles de fond comme les règles de forme. Tout litige devra faire l'objet d'une tentative de règlement amiable.
Article 13 : Une amulette ou un talisman et traitement médical
Pour votre information en cas de traitement médical :
Toutefois, le port de nos amulettes ne dispense pas d’un avis médical en cas de symptômes impliquant votre santé.
Le recours aux pouvoirs magiques supposés des amulettes, ne doit en aucun cas entraîner l’abandon ou la modification du traitement médical officiel en cours même si l’on constate une amélioration pendant et après l’accompagnement , le port ou la présence de l' amulette. En cas de doute et dans tous les cas, consultez votre médecin traitant.
14. Contact details of the mediator
Mrs Sylvie DEMORY
46 rue du moulin
62610 Nielles les Ardres
SCEPI DEMORY, represented by Mrs DEMORY Sylvie
Nielles les Ardres , le 01/12/2022